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Narqix Academy

Transaction Coordination

10 min (this page), about 6 hours (full section)

For every Narqix Transaction Coordinator (TC) working US real estate investor deals. After this section you will be able to take a signed contract and carry it to a funded, recorded closing with no surprises, no lost fees and no unhappy sellers.

Track: Transaction Coordination · Role: Transaction Coordinator · Time to complete: 10 min (this page), about 6 hours (full section)

What this section is

A contract is not a deal. A deal is money in the bank after the deed records. Between those two moments, about half of all problems in an investor business happen: a lien nobody knew about, a seller who stops answering, a buyer who sends the deposit late, a fee typed in the wrong column. The TC is the person who stops those problems from becoming lost deals.

This section is the complete Narqix playbook for that job. It covers the four deal structures our clients use most:

Deal structureWhat it means in one lineWhat makes it hard for the TC
Wholesale assignmentThe client signs a contract with the seller, then sells the contract to an end buyer for a feeFee must show correctly on the settlement statement; buyer and seller contracts stay separate
Double closeThe client buys from the seller and resells to the end buyer, usually the same dayTwo closings, two settlement statements, often short term funding
Retail Partnership Option (novation-style)The client and the seller agree to sell the house on the open market, with agents, and the client earns the spreadAgents, lenders, appraisals and repairs make the timeline longer and busier
Subject-toThe client takes ownership while the seller's existing mortgage stays in placeExtra disclosures, lender and insurance paperwork, and a title company that handles this structure

You will also see client purchases (the client buys to renovate or rent) and joint venture (JV) deals, where two investors split one fee. Both are covered inside each page.

Who this is for

  • New TCs in their first 30 days. Read every page in order.
  • Experienced TCs joining a new client. Read pages 01, 02, 09 and 11, then the scripts.
  • Acquisitions and dispositions team members who want to understand what happens after they hand off a contract.
  • Team leads who audit TC files. Pages 06 and 11 are your checklists.

Learning path

Follow this order. Each page builds on the one before it.

OrderPageWhat you will learnTime
101 The TC RoleWhat you own, your daily rhythm, KPIs, handoffs and when to escalate25 min
202 Closing TimelineEvery stage from signed contract to funded, with day targets and checklists35 min
303 Opening TitleWhat to send on Day 0, how to choose and work with a title company25 min
404 Earnest MoneyDeposit rules, deadlines, tracking and release20 min
505 Title Issues and FixesMore than twenty common title problems, who fixes them, how long they take45 min
606 Settlement Statement ReviewLine by line review, assignment fee display, double close mechanics35 min
707 Contract Titling and SigningHow every type of seller and buyer is named and signs30 min
808 Forms GuideWhat each form is for, when you use it, who signs25 min
909 Daily Processes by File StatusWhat to do every day for a file at each status35 min
1010 Fire DrillsStep by step responses when a deal goes wrong40 min
1111 Tracker and CRM StandardsFile names, note format, status codes, weekly report20 min

Then practice with the Script Library entries for this track:

ScriptUse it for
Script 01: Title Company Intro and OpeningDay 0 call and email to open a file
Script 02: Weekly Seller Update CallsKeeping the seller calm, informed and on track
Script 03: Buyer and Assignment CoordinationEmails to end buyers, JV partners and dispositions
Script 04: Closing Day CommunicationsEverything you send and say from 48 hours out to funded
Script 05: TC Email Template Pack20 ready emails for the most common TC moments

The Narqix TC promise

Every file, every day: you know its status, its next deadline, who owns the next step and whether money is at risk. If someone asks "where is this deal?" you can answer in one sentence without opening five tabs.

Five habits make that promise true:

  1. Read the contract first. Every date, amount and name you work with comes from the signed documents, not from memory or a chat message.
  2. Touch every party on a cadence. Silence is how deals die. You decide when people hear from you; you do not wait for them.
  3. Write it down the same day. If it is not in the CRM note, it did not happen.
  4. Verify money twice. Deposits, fees and wire instructions are checked by a second method every time.
  5. Escalate early. A problem reported on Day 5 is a task. The same problem reported on closing day is a lost deal.

Never give legal or tax advice, never change a deal term without written approval from the client, never sign anything for anyone, and never pressure a seller. When the answer depends on state law, say: "I will confirm with our title company and the client and come back to you."

How to use these pages on the job

  • Keep page 09 open during your shift. It tells you what each file needs today.
  • Use page 10 the moment something feels wrong. Do not improvise on a fire.
  • Copy emails only from Script 05 or the scripts. Do not reuse old emails from other files; they carry old names and numbers.
  • When state rules apply (disclosures, cancellation windows, deposit holding rules), follow your client's instructions and the title company's guidance. Rules change, and they differ by state.

Check yourself

  1. Name the four main deal structures and the hardest TC task in each.
  2. Which three pages should an experienced TC joining a new client read first?
  3. What is the Narqix TC promise in one sentence?
  4. A seller asks you whether they will owe tax on the sale. What do you say?

© Narqix Academy

See the full Transaction Coordination learning path

Pages in this section

  1. The TC Role
  2. Closing Timeline
  3. Opening Title
  4. Earnest Money
  5. Title Issues and Fixes
  6. Settlement Statement Review
  7. Contract Titling and Signing
  8. Forms Guide
  9. Daily Processes by File Status
  10. Fire Drills
  11. Tracker and CRM Standards

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