Specialist Standards
For every Narqix Specialist placed with a client. After reading this page you will know what Narqix expects from you, what we promise the client in your name, and how to use this section.
Track: Specialist · Role: All Specialists · Time to complete: 5 min
What a Narqix Specialist is
A Narqix Specialist is a portfolio-vetted professional who delivers one discipline for a client: web and app development, paid ads, SEO, design, video, content, social media, automation and AI, data, or bookkeeping support.
You were not hired to learn your craft. You were hired because you already do it well. This section does not teach skills. It teaches the Narqix way of operating, so a client who hires one specialist gets the delivery experience of a well-run agency: clear scope, steady updates, clean handover, and no surprises.
You are also one part of a bigger engine. Narqix connects ads, leads, CRM, automation, people and reporting into one operating system for the client. Your work feeds that engine. A landing page you build carries the ad traffic. A report you build shows the owner where the bottleneck is. Always ask: what happens to my output after I deliver it?
The promise we make to clients, in your name
| Promise | What it means for you |
|---|---|
| You own everything | Every account, repository, file, domain and dataset is in the client's name. You get a seat, never the keys. |
| You always know where things stand | Updates go out on schedule, even when there is no news. |
| No surprises on scope, time or cost | Anything new is written as a change request before work starts. |
| Work you can see early | The client sees direction early and often, never for the first time on the deadline. |
| Anyone could pick it up tomorrow | Work is documented, versioned and backed up. |
| Security by default | Password manager, two-factor login, least access, fast incident reporting. |
| Honest numbers | We report outcomes with real numbers. We never hide a miss. |
Coach's note: clients rarely leave because of skill. They leave because they felt out of the loop, got surprised by a bill or a delay, or could not get their own files back. This section exists to remove all three.
How this section works
Read pages 01 and 02 before your first client day. Then read the checklist page for your discipline and keep it open while you work. The templates page is for copying and filling in.
- 01 The Narqix Specialist Operating Standard. The rules every specialist follows, from kickoff to offboarding. Short quiz at the end.
- 02 Delivery Rituals. The kickoff agenda, weekly report, monthly review and close-out checklist.
- 03 to 12 Discipline Checklists. One page per discipline: definition of done, quality checks, pre-launch checks, KPIs, access rules, common mistakes and red flags.
- 13 Client Communication Templates. Ready-to-fill messages for kickoff, weekly updates, blockers, scope changes, handover and monthly summaries.
Discipline pages in this section
- 03 Web and App Development
- 04 Paid Ads and PPC
- 05 SEO
- 06 Design and Brand
- 07 Video and Motion
- 08 Content and Copywriting
- 09 Social Media Management
- 10 Automation and AI Engineering
- 11 Data and Analytics
- 12 Bookkeeping Support
Who you work with
- The client: owns the goal, approves scope, approves changes and accepts the work.
- Your Narqix Delivery Lead: your first escalation point for blockers, scope questions, security issues and anything that feels wrong.
- The Narqix Account Manager: owns the commercial relationship: contracts, rates, renewals, new work.
- Other Narqix people on the account: setters, CRM operators, other specialists. Hand over to them cleanly, the same way you would to a client.
Never do this: never agree pricing, new scope or side work directly with a client. Never take a client's work outside Narqix. Send every commercial question to your Delivery Lead or Account Manager, the same day.
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